How We Work
ESP International has a unique approach to delivering client success. We use the breakthrough project method which uses short-term success to build a high-performance organisation.
Small, Hand-Picked Teams
We employ small, customised teams with extensive experience in our client’s industry. Where necessary, we will bring in external resources with specific skill-sets to support our core consulting team.
Work With You Not For You
Rather than deploying large teams of consultants to come up with complex strategic management solutions, we put the onus back on our clients to deliver solutions that will have immediate measurable results.
We work in close partnership with our clients’ leadership teams supporting them to lead the change initiative.
Empower Employees
ESP believes that every employee holds the key to organisational excellence and quality improvement. Our experience shows that the most effective change comes through empowering and involving employees rather than forcing a leadership-driven re-engineering solution upon them.
Two-Way Communication
We facilitate regular communication with our team lead at all times.
Change Is A Process Not A Destination
ESP focuses on one key business issue at a time; we devise specific, measurable objectives for that issue that can be executed within a few months. We constantly update and adapt our approach to reflect your changing business needs.
Encourage Short-Term Wins
We use an incremental approach with a focus on short-term wins using available resources. Our focus is on improvements that everyone will clearly recognise as vital and necessary now. And we aim to achieve tangible, bottom line results within the shortest possible timeframe.
A Breakthrough Success Example
- The ESP approach allows quick wins to boost morale and encourage support of the proposed changes – success is a great motivator.
- Incremental change allows constant re-evaluation and readjustment of objectives which enables greater flexibility.
- Utilising available resources increases buy-in from existing employees and reduces costs.
- The ESP approach empowers employees to take ownership of the process and directly influence the outcome. This directly increases productivity and motivation.
Information Is Key
We recognise that timely, relevant and accurate information is essential to any successful business strategy. ESP International utilises a series of tested methodologies to build a detailed 360 degree picture of your company’s strengths and weaknesses and the key areas for improvement. This information forms the cornerstone of our business strategy and becomes a living, breathing document that is continually revisited and adapted as circumstances change.